Thursday, January 22, 2015

911 Call of Monica Diaz

                                           From "Killer Kids" television program.

This is the beginning of the 911 call.  What I am most interested in is the answer to the question, "What is your emergency?"


911:  What's your emergency?

Caller:  "Hello

um, someone was in my house 
and there's like my my dads on the floor and he's bleeding. 

911:   Did you see anyone leaving?

Diaz:    No


This is all the information you have.

19 words from Monica Diaz.

If you can, avoid researching the case and put in the comments what you think of the 911 call's initial response; particularly, the 18 words which introduced the subject to police.

Stay within these words, only.  "um" was literal.

See if you can pull out at least 4 points, numbering them.

What do you conclude, based solely upon these words?

39 comments:

Buckley said...

She begins with a greeting, not a call for help. Red flag 1.

She offers a vague "someone" which lacks gender- we'd expect more specificity. Red flag 2.

"Was" in the house is vague considering her Dad is on the floor bleeding. We'd expect her to say the act that caused the emergency.

"There's like"- she's stumbling and hesitating before telling us her Dad is injured. "my my"- same as above.

She can't bring herself to tell us what happened to Dad, only the condition he's in, and that's vague, too. "On the floor" before bleeding; "on the floor AND he is bleeding." Why not "on the floor bleeding"? Stalling to avoid getting to specifics?

She said someone "was" in the house, but cannot tell us she saw someone leave. How did she know which tense to choose? If she's unsure of the "someone" and if they are gone, why start with that information (aside from the friendly greeting?)

She has guilty knowledge and is concealing information. She does not ask for help, does not offer specifics about the event or injury other than "suggesting" it was someone else. That is priority one; bleeding is the least of her concerns.

john said...

911: What's your emergency?

Caller: "Hello

um, someone was in my house
and there's like my my dads on the floor and he's bleeding.


We note the order and the priority in her call.

1 "someone was in my house"

This maybe the onset of alibi building. It is more important for her to tell us that "someone was in my house" than it is to tell us the condition of her Dad.

2 "my my dads on the floor

Hello

She begins the call with a greeting this is unexpected. The expected is to get straight to the reason why she is calling 911. It may also be that she is trying to be friendly, currying favor, and to appear helpful.

She doesn't ask for help for her Dad.

um,

At this point adrenalin would be pumping through the body, yet here she pauses giving her thinking time. why would she need to think ?

someone was in my house

"someone" gender neutral and is often used to conceal identity.

was in my house

How does she know this ?

"and there's like my my dads on the floor and he's bleeding".

Passive language. She doesn't say how badly he is bleeding, where from. Is he breathing, conscious or unconscious. At this point, she shows no concern for her dad, or ask for help for him.

trustmeigetit said...

Greeted operator

Didn't ask for help for victim

Stated "someone" was in her house. gender neutral

Didn't see anyone leaving so how does she know someone is or more specifically "was" there



GetThem said...

"Hello... um, someone was in my house and there's like my my dads on the floor and he's bleeding."

So, without reading using google or reading posts first, here is my response:

1. She says "HELLO."
2. "Someone was in my house" - how does she know he didn't fall, there could be other scenarios to consider before deciding "someone"
3. "my, my" is repeated twice. Those two words seem to connecting two separate thoughts. The first thought is someone in the house and the second thought that her dad is bleeding.
4. No request for help for the dad. No concern referenced about the condition of the dad.
5. The word "UM". Here she is trying to decide what to say. But if she were truthful, she wouldn't need to think of her words first, she would just say the story.

GetThem said...

Oh I went back and read the comments. I like your alibi building comment John. Smart.

GetThem said...

I'm SORRY for leaving three comments in a row. I forgot to leave my conclusion because I assumed it would be clear, but I say the caller has guilty knowledge.

AND, my husband (for once) and my daughter just did it with me and they came up with 3 of the same things as me. My DH never does SA with me lolll.

Carnival Barker said...

I think Buckley and John hit it right on the head. The "someone" comment at first stuck out to me, but if she truly didn't see the person leave, I can see why she used the word "someone" instead of "a man." But great call on the alibi-building, John!

Julie said...

1. Greeting (unexpected)
2. Um (pause to think instead of excited utterance)
3. “Someone” was in my house does not specify gender and comes before the actual emergency, which is, presumably, her father lying bleeding on the floor.
4. “there’s like my dad’s on the floor”: self-editing ... She started to say something else.
5. She didn’t see anyone leaving. This is likely true, as there was no “one” in the house but her. "No" is straightforward and to the point.

Jen Ow said...

OT- Tom Brady interview

1. What is Brady's process for selecting game balls?

"I didn't alter the ball in any way," Brady said. "I have a process that I go through before every game where I pick the balls that I want to use for the game. ... When I pick those footballs out, at that point they're perfect. I don't want anyone touching the balls after that, I don't want anyone rubbing them, putting in air in, taking any air out.

"To me, those balls are perfect and that's how I expect them to show up on the field. That happened on Sunday night, the same process I always go through. I didn't think anything of it. I woke up Monday morning and answered a question on the radio about it and that was the first I heard of it."

2. What about the children? Are you a cheater?

"I don't believe so," Brady said. "I've always played within the rules and I would never do anything to break the rules. I believe in fair play. ... Every team is trying to do the best they can to win every game."

3. How did this happen?

"Everyone's trying to figure out what happened," he said. ... "I was as surprised as anyone when I heard Monday morning what happened. ... I think over the last few days people have been trying to figure out, as the NFL is trying to figure out, what part of the process -- you know, when I saw the ball, which was five hours before halftime, what exactly happened."

4. Is your pregame ball-selection process different than other quarterbacks?

"I'm not sure," Brady admitted. "I can only speak for myself. I think there's a process that everyone goes through breaking in footballs and it's a lot like a baseball mitt when you were a kid. ... I want to be very familiar with the equipment that I'm using. Just like my cleats, just like my helmet, just like my pads. You go through the process of breaking the balls and getting comfortable with them. I choose the balls that I use for the game and that's what I expect to go out onto the playing field with."

5. Did you notice a difference in the balls' PSI during the AFC Championship Game?

"From the first half to the second half I didn't think twice about it -- I didn't put one thought into the football at that point," Brady said. "Once I approve the ball, that's the ball I expect out there on the field. It wasn't even a thought, inkling, a concern of mine. I just assumed they were all the same, first half, second half."

6. What do you say to skeptics?

"Everyone has an opinion and the right to believe whatever they want," Brady said. "I don't ever cast judgment on someone's belief system and if that's what they feel like they want to do I don't have a problem with that. ... I think being open for criticism is very much a part of being a professional athlete. ...

"I know this is a very important thing and that's why I'm addressing it. ... I don't llke the fact that this has taken away from some of the accomplishment of what we've achieved as a team. Hopefully, our best is still to come."

7. Are you, Tom Brady, comfortable that no one associated with the Patriots is cheating?
"I have no knowledge of anything," Brady said. "I am very comfortable saying that, as far as I know. I also know that I was in the locker room preparing for a game. ... I don't know what happened over the course of the process with the footballs. I was preparing for my own job."

Carnival Barker said...


@ Peter,

I was just reading your "Risky Quotes" post and wanted to reiterate that if you ever need a statement transcribed, I'd be happy to do it. I had sent you an email through Facebook last year with my email address, but it probably got sent to the folder of no replies. Anyway, I can resend it if you're interested. :)

Jen Ow said...

Continued, Brady:

8. How do you feel when people call the Patriots 'cheaters'?

"I think a big part of playing here is trying to ignore the outside forces and influences, and people that are fans of your team or not fans of your team. Or fans of yourself or not fans of yourself. Everybody's entitled to an opinion and those opinions rest with those people. I think you can go out and just be the best person you can be. Deal with people with respect, with honest, with integrity. Have a high moral standard. And I've always tried to exemplify that as an athlete. And I'll continue to try to do that."

9. Remember when you said years ago that you like deflated balls? Care to explain?

"I read that," Brady conceded. "I said that and I like them at 12.5 PSI (which is within the limits set forth by the league). To me, that's a perfect grip for the football. I think that particular term -- deflated or inflated, whatever norm you're using -- I would never do anything outside of the rules of play."

10. And have you ever knowingly played below the legal PSI limits?

"No."

11. Have you played with deflated balls in other games?

"I don't know," Brady said. "Like I said, once I'm out on the field, I have no thought of the football at that point. I'm thinking about the defense, I'm thinking about the execution of the play. I'm not thinking about how the football feels." "I have no idea".

12. Should someone be held accountable?

"I'm not the one who imposes those types of accountability, discipline, all that. That's not really my job. Obviously, I'd like to know what happened, as you all would too. In the meantime, I'm going to try to do the best I can to play against the Seahawks because I can't do anything about what happened in the past. I have to just go forward with the most awareness ... at trying to be the best I can for our team."

13. Have you addressed your teammates about this?

"Those are very personal things with my teammates. Those were very personal comments."

(Editor's note: NBC News reported earlier Thursday that Brady told teammates in a closed-door meeting that he likes the football "a certain way.")

14. Why did you laugh about it Monday morning and now look so seriously?

"That was real early in the morning. Got home at 12, 1 o'clock. I got up to do the radio interview and I was very shocked to hear it so I almost laughed it off thinking that it was more sour grapes than anything. And it ends up being a very serious thing when you start learning (about it)."

15. Did the Patriots have an unfair advantage over the Colts?

"I feel like we won the game fair and square. We ended up playing a great opponent and our team went out and played a game offensively, defensively, special teams. It was a great accomplishment to win the AFC Championship and to have an opportunity to play in the Super Bowl. That was a great feeling after the game. Obviously, the next few days and hearing of the football issues have taken away from a little bit of that, but hopefully we'll rally around each other for the task at hand, which is to be the best we can be."

Jen Ow said...

Continued, Brady:


16. Should you, Tom Brady, apologize for ... something?

"It's disappointing that a situation like this happens. ... It should be a great two weeks. Obviously, I'm very disappointed that we have to have a press conference like this. I wish I could give you more answers, or answers that you guys were looking for, but I don't have some of those answers. ... What would you like me to say, I'm not quite sure?"

17. Have you talked to NFL investigators?

"Not yet."

Is that odd that they haven't contacted you yet?

"I'm not sure."

Why is it important to set a good example?

"Just the integrity of the game. That's a very important issue to be mindful of as an athlete. And I think we set a great for the younger athletes, the younger kids, the high school kids, the college kids. We want to be the one to set the great example."

18. Is Deflategate taking a toll on the team?

"We're going to be fine. This isn't ISIS. You know, no one's dying.

19. One more time, why should we believe you? Even the Colts' linebacker said the ball felt a little light after you threw that interception.

"I didn't feel any difference. ... I don't know. I get the snap, I drop back, I throw the ball. That's the extent of me touching the football. I don't sit there and squeeze it and try to determine that. If that's what the Colts want to do, then that's what they want to do. ... I certainly didn't recognize that. I did not feel a difference between the first half and the second half, when they supposedly were inflated. I didn't notice any difference."

20. Will you lead the charge to change the rules regarding this?

"I certainly wouldn't want the (NFL) to take away (allowing quarterbacks) to break the balls in. I think that's a great thing for all the quarterbacks to have the balls in play they want to use. Some guys like them round, thin, some like them tacky, brand new, old balls. ... You try to use the ones you like the best."

jen dugena said...

"Hello" - -hello?

Based on what I learned from SA about priority, her last priority is his bleeding dad (which she introduces with - "like")

& her first priority is "someone" who was at the house

as if she said:

'hi, i didnt do it, uhh my dad just like bled to death'

john said...

I would gladly help with transcriptions too.

Buckley said...

Me three on transcribing- I sent a facebook message as well.

Jen Ow said...

1. Starts with a greeting, "Hello". This is unexpected given the urgency of the situation. It also suggests a need to align herself, or 'make friends' with the operator. Her focus should be only to get help for her father.

2. She stalls for time with "um"...this may be to gain composure, and gather her thoughts.

3. He first priority is alibi building, as she states that someone was in her house. She reports this before she reports that her father is injured, showing her priority is not getting help for him, but rather providing an alternate suspect.

4. Her response to the operators question, "Did you see anyone leaving", is strong and straightforward, "NO". This answer is likely true, and it is far different than her prior answer where she stuttered and included details not relevant to the question, "What is your emergency".

Maggie said...

1.she doesn't mention her fathers door color???////???/????
2.why doesn't she say the color of the door?//???//?//??//
3.What color doors do OTHER rooms have??///?////???//??///?????/

Anonymous said...

Brady is a liar!

Jen Ow said...

Hi Anon 7:31

I know! I was just sitting here reading my husband some of his quotes.

Amber admin said...

Anybody seen the episode of "Killer Kids" with Brian Draper and Torey Adamcik? They were convicted of first degree murder and sentenced to life without parole for murdering their friend when they were teens in 2005. Brian admits his role and accepts responsibilty but Torey maintains his innocence and is fighting for appeal. They were also interviewed for the documentary "Lost for Life" which is on Netflix. There's very polarized discussions online about what exactly Torey's involvement was in the murder. If anyone has heard of this, I'd love to hear some thoughts on what both the boys have to say from a statement analysis viewpoint.

Anonymous said...

The player that intercepted the ball has since come forward and said that he did not notice anything different about the ball. Another player of the opposing team stared that the Patriots basically whooped their butts and the balls had nothing to do with it.

This thing is a big mess and doesn't make sense.

The balls are checked ahead of time, then what? Where are the balls kept between that time and game time? Who decided there was something wrong with the balls? Who handled them after that? Who checked them and when? He picked 24 balls put for that game, so what about the other 12, wee they acceptable? Why didn't the refs notice, if there was something wrong? They touch many game balls in every game, after/before every single play. And lastly, in the media hyped day and age, where's the video of the balls, before, during, and/or after the initial check, and everywhere in between and after?

Anonymous said...

Transcript

http://www.courant.com/sports/football/hc-tom-brady-patriots-transcript-0123-20150122-story.html#page=2

patrice said...

#1- she doesn't ask for help for her dad.
#2- she alibi builds- someone was in my house.
#3- she starts telling us something and changes it to my my dad.
#4- still doesn't ask for help for her dad after stating he was laying on floor and bleeding.

She does not want help for her dad-she tells us that she didn't see anyone leaving but again doesn't say her dad needs help.

Anonymous said...

lets analyze something fun:

“Listen: It’s a humbling thing when you find someone to love — even better when you’ve been waiting your whole life. And when your whole life is 53 years, Amal, whatever alchemy it is that brought us together, I couldn’t be more proud to be your husband.”

George Clooney talking about Amal. there's talk it's a sham . personally I think it's real enough but he doesn't really love her he just thinks she would look good next to him as he makes his next career moves. i always thought he wanted to run for prez.

Anonymous said...

he says he found somebody to love, but he doesn't say he loves her. her being a lawyer you can bet she hears the difference as well as anybody.

Anonymous said...

clooney also opens with "listen"..

Sus said...

1. Begins with a greeting.
2. "Someone" is used to hide identity
3. She takes ownership of the house, but stumbles over ownership of her dad.
4. She never says the "someone" injured her dad or made him bleed. She subtly puts the bleeding blame on her dad.
Can't resist #5...She didn't see someone leave. The person who injured her dad was still there, calling 911.

tania cadogan said...

911: What's your emergency?
Caller: "Hello
um, someone was in my house
and there's like my my dads on the floor and he's bleeding.
911: Did you see anyone leaving?
Diaz: No

Caller: "Hello

Answers the initial question with a greeting which is unexpected.
it gives no indication of urgency which would be expected given the situation.

um,
A nonsense sound used to buy thinking time.
Why would she need thinking time given it is supposed to be an emergency and she needs help.

um, someone was in my house
Someone can be used to withhold the gender or identity of, in this case, the perpetrator.
Not the pronoun used MY in relation to the house.
Was her dad living with her or was she living with him?
Note she says WAS in relation to being in the house, how does she now they are no longer in the house?
She doesn't tell us someone broke into the house only that they had been in the house with the word WAS

and there's like my my dads on the floor and he's bleeding.
Order is important, here we now have her telling them what the emergency is, her dad being on the floor and bleeding.
This should have been her priority yet it isn't.
Someone was in the house was her priority.
Why would it be more important to her than her dad bleeding on the floor?
Does this mean her priority was alibi building?
Someone was in the house implies it wasn't her, rather an unknown 3rd party.
This would explain her greeting and the pause to think, she was thinking alibi first ie her priority.

there's like my my dads on the floor and he's bleeding.
Like is often see and heard in teen speak.
Like means similar to.
She doesn't say her dad is on the floor bleeding, rather he is like on the floor and bleeding.
I would be interested to see what body position he was in.
Was he lying down, sat up or what.
We have stuttering of the pronoun MY in relation to her dad, perhaps indicating tension.
Since she doesn't stutter or repeat other words i would see some sensitivity in relation to her dad.
What was their relationship like?
Did they have a fight?

She makes no mention of where her dad is bleeding from, how heavy the bleeding is or what caused the bleeding such as shot or stabbed.
I would expect to hear something along the lines of my dad's been shot/stabbed and location.
Remember this is supposed to be an emergency.
She tells us he is bleeding but not if it is a little or a lot.
No mention is made of if he is awake or unconscious.
it comes over as a passive call, where the operator is going to have to drag the answers out of the caller rather than have the information provided unprompted.

911: Did you see anyone leaving?
Diaz: No

This is a strong answer.
The problem then is, if she saw no one leaving, could the perpetrator still be in the house?
Was the dad home alone at the time he was attacked or were there others present such as the caller?
If the caller is the perpetrator then it would allow for her to say she saw no one leaving the house as she is still there.
There is no demand for urgent help for her dad, no panic, she is calm which is unexpected.

The rest of the 911 call would be very revealing i think.
As it stands we have her prioritising the fact someone was in the house, her dad was on the floor and lastly he is bleeding.
We have the polite greeting followed by a nonsense sound whilst she buys thinking time.

There are enough red flags to make me think hmm what is she not telling us in regard to what she allegedly found and what she did.
There is passivity which is unepected, no urgency

VLW said...

Trying not to look at everyone else's comments before I post!

1. Greeted the 911 operator with "hello".

2. not asking for help for her dad

3. alibi building--"someone was in the house" (and if she didn't see anyone leaving, how does she know someone was there, I wonder?)

4. the reporting seems to lack urgency, "um" and "like my dad's on the floor"

Okay, now I'm off to read about this case and check everyone's comments.

Lemon said...

1. She doesn't answer the question, making the question, itself, sensitive.
2. She begins with a greeting, "hello". This is unexpected.
3. um - pause to think. This is unexpected.
4. Priority- "someone was in my house" She takes possession of her house with "my" NO stutter. When she takes possession of her father "my my" she stutters.
5. "and there's like my my dads on the floor and he's bleeding." Unnecessary wording "and there's like my dads on the floor and..." Shortest is best: My dad's bleeding!
6. The most important word "bleeding" is all the way at the END of the longest sentence.
7. Lack of urgency.
8. Doesn't ask for help for the victim.
9. When asked a question if she saw anyone leaving, she answers "no". This doesn't meet the threshold for a reliable denial.

Anonymous said...

Without doing any researching of the case:
1. She is in court dressed in orange
2. Photo is from show "killer kids"
I'd say she's at least a suspect...

k said...

She does not immediately identify
#1) her location,
#2)her name &
#3)what the emergency is (dad bleeding).
#4) No sense of urgency at all.

"Umm" is stalling for time... ie what lie do I tell? imo

john said...

Homeless men say Australian golfer Robert Allenby passed out and fell on to a rock

http://www.stuff.co.nz/sport/golf/65340724/homeless-men-say-australian-golfer-robert-allenby-passed-out-and-fell-on-to-a-rock

Anonymous said...

looks like charges MAY be dropped against Moorers. they both have bond review. if they can post bond they are likely not getting charged with murder. and if not charged with murder likely all charged dropped. wow. all just maybe.

Dee said...

911: What's your emergency?

Caller: "Hello

um, someone was in my house
and there's like my my dads on the floor and he's bleeding.


911: Did you see anyone leaving?

Diaz: No

1. First word from her was a greeting.

2. Um - stalling, giving time to think.

3. Someone is non specific. Why the assumption someone was in the house? Maybe he fell and got hurt or committed suicide. Possibly alibi building, deflecting away from herself.

4. Someone WAS in the house. Used past tense. Does she know that someone is no longer in the house?

Falconwings said...

Anon,

with the George Clooney thing, I think he loves her as much as he can but his main love is himself. When you see him act in movies you can see he is smitten with himself. Like Narcissus trying to grasp his own reflection.

Jen Ow, Excellent points. Excellent coherent presentation.

Maggie, it is good to have a little humor, so thank you for brightening my day.

Jen Ow said...

After reading the full transcript of these questions and Brady's responses (in the article that Peter posted), I apologize to everyone for these incomplete quotes!

I copied and pasted the article I read, and took for granted that the questions/quotes were complete.

Lesson learned!

Alexander said...

Anon 12:06,

Why haven't charges be announced yet with the Moorer's?

The Heather Elvis case is the one case that defies statement analysis, so I am eager to see what happens in their trial.

Anonymous said...

someone was in my house -DISTANCING LANGUAGE

and there's like - SELF EDITING THINKING OF NEXT WORDS

my my dads on the floor and he's bleeding. RELIABLE STATEMENT THAT SOMEONE HAS BEEN INJURED

Did you see anyone leaving?
No - RELIABLE STATEMENT THAT NO ONE ELSE IS THERE