Beyond this, there is content analysis, that is, once veracity or deception is indicated, material within the statement is gleaned, with great importance in later consequences.
Then there is the slow, difficult, but rewarding move to "discourse analysis" where one practices principle enough to analyze conversations, with immediate reward.
Following this comes a new realm of analysis, which is quite deep, but allows for profiling, which has a lengthy list of positive results including:
Human Resources not simply reducing theft and shrinkage, but protection against the myriad of "victim suits", that is, where someone seeks to extort, using courts, money not earned, through fraudulent claims. The small investment of time and finance into solid training, pales in comparison to just one 'settlement' which companies do to save not only legal costs, but especially in 'the United States of feelings', negative publicity. "Victim" status is not the legal status that "Identity" has now been given, trumping "citizen" rights, but it is close and may be, de facto, even worse for businesses.
Next for Human Resources in profiling is in the positive placement of the best individuals for the right positions, as fitting personality to duty, so popular in the 1950's productivity period (prior to the advent of 'advantage law suits') which gives employees personal satisfaction, which leads to better productivity and increase in morale.
Deeper still is the profiling work as a benefit to therapists, counselors, attorneys (both defense and prosecution) as well as sales, and even corporate attorneys who do any form of legal bargaining.
Profiling finds its ultimate expression in Anonymous Threatening Letters, which, unfortunately, recent ones were rare exceptions in that they were not very difficult to identity the authors. This belies the intensity of work required for accuracy.
What do I recommend?
I think the 'micro-expression' craze has reached its exhaustion. The researcher, Paul Ekman, cashed in on the popularity of the show, "Lie to Me", as its main character went from lie detector, to 'superman', dodging bullets, catching lies from the twinkle of an eye, and punching out the bad guys. When, exactly, they jumped the shark, I leave to you to decide, but the system, fascinating as it is, jumped its own shark this past year when Ekman said he would not declare someone truthful or deceptive by transcripts, or even by video taped interview, unless he, himself, conducted the interview.
How practical is that?
Besides this, if you make a career of it, and concluded someone was deceptive by the twitching of the eye, or even one who covers his mouth with his hand, your career will be short lived. It simply isn't consistent. Although inconsistency is no barrier for "feelings", it is when a person's possible arrest is in the wings, or a police officer, with good ambition and a love of the job, wishes to assert that the suspect is deceptive, and must prove the assertion. The fun of micro expression is over, and the "natural born" "face readers" must qualify, and "double qualify" everything, should they wish to maintain their status, but will still compete with 'psychics.'
Businesses with no time to waste, and money to earn or lose, need tangible results, and immediate relief from the 40% Dept of Justice statistic of potential employees who wish to steal, in one form or another, from them.
The scientific system of Statement Analysis, under various 'brand names' is just that: a scientific system, easy to initially grasp its basics, but marvelously complex in advanced training.
I, therefore, recommend, formal training.
There is no substitute for formal training, and this training must include follow up support, as it takes approximately two solid years of daily practice to become proficient in analysis, though a police officer, journalist, or someone else, may find immediate success in their first statement, especially as they are given support by an instructor, who not only knows analysis well, but has the ability to teach; that is, to effectively communicate in ways that facilitate learning.
This must include a particular element vital to ongoing application: narrative understanding.
If you, your company, or your department is able to host a training, please contact us at our website, www.hyattanalysis.com.
The trainings are specifically designed for:
Social and Medical Sciences, including child protective caseworkers, therapists, nurses, doctors, etc.
The principles are the same for all three, but the application uses specific examples relevant to each entity.
12 months of ongoing support is included in the cost of the seminar, as well as MP3 recordings of the lectures. It is vital that the lectures be listened to repeatedly, over the course of months and years, to help facilitate the departure from 'dulled listening' which we have all been raised to do. I have entire lectures almost memorized, verbatim, due to listening while mowing the lawn, or doing chores, via headphones, years after completing the courses.
The certification includes CEUs (Continuing Educational Units) by the University of Maine.
II. Home Study
This is a course designed specifically for those who may not be able to attend a seminar, and in some ways, gives a greater advantage to the individual as it also includes 12 months of e support, and allows the individual to pace himself, according to not only his work schedule, but how he best listens.
There are good courses around, but I recommend mine for several reasons:
a. Not every analyst is a teacher. A teacher must be able to communicate well, and hold the interest of his students, be able to anticipate struggles, back track, review, push forward, and even 'entertain', the student.
b. The material has all the same principles addressed, but with something different than the others:
"Narrative Understanding" is key.
Simply put, if I told you to memorize 5 words (and gave them to you) on day one, 8AM of the seminar, and then at 5PM on day two, just as everyone was ready to go home, I asked them to write down the 5 words given yesterday morning, more than a few heads will be scratched.
Yet, if I gave those same 5 words, but added 30 more, in a narrative form, it is very likely that most everyone will remember them.
Because they are in a "narrative" form, which will likely elicit emotion, which, by itself, gives the brain a 'connection' to the words.
The example I previously used was "The king died, and then the queen died."
This is not difficult. It is only 8 words to remember. Then, the seminar has an overload of material for 2 days, plus 2 hours of homework, plus, the usual banter of lunch hour where many simply continue to work through, while eating, due to excitement, yet those simple 8 words seem to disappear in the fog of the thousands and thousands of other words and study.
Yet, if I said, "A long time ago, in an ancient land, the people's beloved king died prematurely, and his wife, the queen, was to rule in his stead, yet it was that she, herself, despaired of life without her husband, and died shortly after."
Attendees remember the longer one with ease, even if the wording is not exact.
This is because it is in the "narrative" form, but that is not all: I wrote, "narrative understanding."
This is unique in Statement Analysis, but critical for any hopes of obtaining both depth, and a very high success rate.
The student who memorizes principle will do well, but will struggle over time at not falling back into dulled listening. Dulled listening is what we all do, in that, we do not recognize leakage when we hear it.
Practice, practice and more practice helps reverse this process, but this is a secret ingredient that is a true shortcut in this specific area:
I mandate that every student, in order to certify in the home course, be able to explain a principle of Statement Analysis that is applied, to a 12 year old.
Well, perhaps not a 12 year old, but to the average untrained ear.
In other words, (here is the most common example used, but we go much deeper in the courses), the analyst has the statement,
"I woke up, brushed my teeth, got dressed, and went to work..." as its start.
The analyst takes the statement and:
"I woke up, brushed my teeth, got dressed, and went to work..."
Circles the pronouns and underlines "brushed my teeth."
Instinctively the analyst concludes:
a. Statements that do not begin with a pronoun often have deception in them ("often" refers to statistically odds)
b. "Brushed my teeth" is an event of "personal hygiene" which indicates that the subject may later in the statement, conceal information, that is of a private nature."
This analyst has done well, but then is asked:
Question: Explain why "brushing teeth" is an indication of concealing personal information.
The analyst must grasp the psychology behind the principle to the point where he can explain it to a non-trained person, including his captain, or his supervisor.
He must be able to say, for example, why this may indicate 'domestic violence.'
Here is why "narrative understanding" gives students the greatest ability to learn:
1. They know what they are doing
2. They know why they are doing it
3. They memorize it more readily because it is interesting.
This is what is unique in my course. True, I cover the same principles but I cover them more in depth, and I cover the psychology behind "doors", and "lights" and "salutations" and so on. This is why, among other books, I recommend each Statement analyst to own a copy of the DSM, in spite of shifts, or even changes within it; it is still of value in understanding various personality types, which is directly related to the interview process and in measuring the "expected" versus the "unexpected" in their work.
This makes my course different than the others; very different.
The first course is not expensive, but includes more than 6 hours of lectures, chapter tests and assignments, and is not a "101" course. "101" courses serve their purposes and are good at introducing Statement Analysis. This includes the "101" principles, but in recognition that this is just not enough for the investment of time, it goes deeper.
The course is not for everyone, and is not easy.
In the years of teaching, there have been some who were not granted a certificate as it was evident that their company should not have nominated them for the training. Their gifts and talents were elsewhere. Many have the "Reid Technique", for example, in initial law enforcement academy training, but later have no idea how it works. By taking interesting cases today (narrative) and teaching the reasons why the principles work so well (understanding) the training is fascinating and in depth. I encourage captains, or business owners, to send their "best and brightest" for the training, otherwise, they waste both time and money.
In the home course, some have found that once they paid for their own training, their department reimbursed them. Others have paid off their course, which is fine. It is not likely, for me at least, that someone is going to take a course on 'lie detection' only to deceive by not fulfilling a payment obligation.
We offer monthly, online training, for investigators around the country, as well as business and social service/medical professionals.
This is affordable, confidential "live" work where actual cases are used, where each attendee is not only learning, but assisting cases that are current, which is why the confidentiality agreement is critical.
This is not open to anyone without formal training.
This is due to the nature of the work: with actual cases being worked on, it is not a format for those who are not familiar with the principles and applications of analysis.
This monthly training costs less than piano or guitar lessons, is held monthly, and is for 6 hours. Attendees can join via lap top, iPhone, android, note book, iPad, and so on. It is limited so that we also schedule alternative dates, but the key for all is regular, monthly formal sessions, which at the conclusion of two years, produces an expert in analysis.
It is often exciting, yet allows the attendee to continue to answer phone calls, or other work, while attending via the online "Go To Meeting" format.
III. Recommended Reading
The blog allows for lots of practice as you see how readers continually submit current news stories for analysis. Inevitably, the deception is a politician, which then leaves some readers with partisan bitterness, and there is also the rare times where a criminal case is analyzed and the criminal himself (or herself), or the criminal's relatives or friends post, and are most displeased.
Still, the blog's incessant flow of news stories allows for daily practice, even though the analysis is rarely ever complete. (there are some principles that warrant too much explanation for a blog, and almost by definition, a 'blog' is usually a short, or more concise article...even this is longer than most 'blog' posts.
But what books do I specifically recommend to someone who has had formal training?
The caveat here is just this: it is for those who have had formal training, as a basis for depth. Many of these are to help you grasp the complexities of human nature. The first is not a "narrative understanding" work, but is important:
1. The DSM
This is a reference book and when you read it, you will find that you have most of the personality disorders described. I'm not joking.
It is flawed, but it is useful. As mentioned in previous articles, there are both "changes" and there are "shifts." The "shifts" in the DSM are due to further research, which is a good thing, and is often in the character of clarification, rather than a "change." A "change" is when the DSM removes something due to protests or political pressure, reducing its reliability, especially for those who expect scientific data. Yet, it is still of value as basic personality disorders can be quickly looked up, and give you insight into a specific subject in that:
you may compare your work to the DSM's classification, based upon research. This makes it, by itself, of value to you. Amazon used books is the best bargain.
2. Mark McClish's books are enjoyable, and are "101" books, which means that they are only basic presentation of principles. If words do indeed reveal the author, McClish is of the highest character. See Amazon. If you enjoy his books, leave a review for them.
3. My own, "Wise As a Serpent; Gentle as a Dove: Dealing with Deception" is also a "101" book, with personal application, that you will find useful, and, I hope, interesting. I hope to have a second book up, dedicated to missing children cases. If you can, leave a review for me about the content and not the computer editing, of which I could not control. I appreciate the effort.
4. This next one was recommended to me by Avinoam Sapir, the 'grandfather' of all Statement Analysis: "I Feel Guilty When I Say No" (Amazon) which, if not the most interesting book, it is one of which helps us understand the psychology behind language.
5. "The Pilgrim's Progress" by John Bunyon. This is a "narrative understanding" work of the highest order.
This may be a surprise to some, but here goes:
This book is your own personal biography that someone wrote about your life.
It's true. This is what people say about this strange little work. It is available in modern English but if you have any connection to Shakespearean olde English, I urge you to read it in its original.
It was written in 1678 by an uneducated "tinker", that is, a poor man who made tin cups and things to provide for his family. For centuries, it was the "number two best selling book of all time behind the Bible."
I have read it several times and Charles Spurgeon was said to have read it 100 times in his life. Here is the catch:
Without fail, almost every person who I have talked to, having read this, said, "I felt like he was writing about my life!"
It is true. This uneducated tinker from years ago writes as if he was a fly on the wall in your home, seeing you through your life, your failures, your victories, your heartbreaks, your joy, the pitfalls in life that awaited you, how you survived them, and then finally, he takes you to your death.
There is nothing like "The Pilgrim's Progress" in literature. Avoid the children's version (unless for your kids) as you will miss the insight into human nature that awaits you.
6. "Linguistic Archeology" by Sapir. This has no tangible chapter divisions, is extreme in its complexity, yet is a book that I study, love, study some more, and love some more. There have been a few "crisis books" in my life, that is, books that caused a great emotional upheaval for me, personally, and this is one of them. My deepest review can only say, "wow!" to the genius of research, from the perspective of an orthodox Jew. It is not "number one" on my list only because I know the struggle some will have with it, as it is not 'night time reading.' It is an essential study guide that you do not have to be an Orthodox Jew or Christian to embrace: it is Master Level material. I have thought long about the book since I began studying it. I do not see how someone without training in analysis can grasp it, yet for those, especially with formal training, he highlights principle in some of the most eye-opening ways, especially if you are familiar with Genesis.
His reverence for truth is inspiring. He is fearless in his application of principle and raising questions. He apologizes for nothing.
This book allows you to practice advanced techniques and the challenge is to learn how to use them in your own life and work, but the practice, itself, is deep.
7. "Freedom of the Will" by Jonathan Edwards.
Edwards was one of the greatest minds America has ever known. Fortunately, this work is available for free online. I found it here and one does not need to be religious to glean from his superior intellect as he goes into what determines our will in life.
8. "Interrogations: The Nazi Elite in Allied Hands, 1945" by Richard Overy will allow you to practice the 'bigger picture' due to English-German. A solid practice opportunity wrapped in an interesting book.
9. "Verbal Behavior in Every Day Life" by Walter Weintraub
1o. "The Secret Life of Pronouns" by James Pennebaker. You may initially disagree with his conclusions, even while enjoying his research, but when you step back for a 2nd look...you may feel differently, especially about leadership and what Statement Analysis teaches about dropped pronouns rather than "missing pronouns" in emails.
11. "The Mind of Adolf Hitler" The Secret Wartime Report by Walter Langer in which the US asked a team of psychologists to profile Hitler to help them strategize what he would do under various conditions. It is a fascinating profile done without interviewing the subject! They concluded that should the war turn against him, he would both betray his people ("scorched earth") and commit suicide. The precision of the profile given the haste demanded and absence of the subject, is inspiring.
|creepiest hands on a child|
I have been asked, over the years, about Andrew Hodge's works on Patsy Ramsey and recently, Amanda Knox.
The books are of little value, even though the conclusions are what you will agree with. This is because he is seeking "leakage" in language, a real element, yet assigns meanings to words without any principle,which is to say that I can make any word mean anything I wish it to mean. This is not scientific, rational, or logical. In analysis, we do not say "opening the door" means sexual abuse. We say "opening the door" means that the subject "opened the door"; then we ask, "Why did the subject include this?" from a psychological point, noting the statistical correlation between this phrase, when used in an open statement and being unnecessary, and childhood sexual abuse.
Some of Hodge's points on both cases are accurate but this is more in line with a broken clock being correct twice a day, than any even-handed application. Like micro-expression, it can be right for one person who lies to cover his mouth, but not for another, who has simple chronic halitosis, or for a child to have his leg twitch when his ADHD runs out. It may be correct, but it does not make it applicable to others.
There are many more books regarding human nature that specifically deal with how people think, that are of value. Books on trauma, specifically, childhood sexual trauma, will reveal certain phrases that initially sound deceptive, due to passivity, yet are not. I cover this in the soon-to-be-released Advanced Analysis course which dedicates a full chapter to Statement Analysis of adult victims of sexual abuse.
12. "Persuasions" by Douglas Wilson, specifically deals with various moral issues, and the argument for objective truth (you know, right being different from wrong), but actually is a great insight into how we process thoughts, especially on "hot potato" topic issues, though the temperature of some of them has 'gone down' a bit in recent years. People of faith do well to get this small paperback.
13. "A Woman in Berlin" by Anonymous is the account of Soviet rapes and highlights human nature, and the language, including morbid humor, of the victims. It is difficult to read, but more difficult to put down.
The Nazi's created an "Identity" as a legal status, even though it was a violation of nature (science), and as is the case, "Identity" rights trumped "Citizen" rights because of the power of emotion. Remember, emotion is the number one impact on change of language.
The Nazi movement, therefore, is very useful for not only practicing Statement Analysis (the transcripts from the Nuremberg trials will keep you contently busy at practice) but also highlight human nature. I did not read "Men are From Mars..." though I quoted from its title, and can't recommend it.
Exposing oneself to variety will allow you to see how application can be both principly applied, yet 'shifting' principle to such things as emails, text messages, and abbreviations. Honest biographies are difficult to find, so autobiographies, with expected minimization, is useful and interesting. I find any person's life story worthy of analysis, as each one of us is unique. Some recent history that I have read that have been fascinating include: "Negroland" which is the findings of early explores and slave traders, of what daily life in Africa was like in the villages where they were both enslaved, and sold into slavery. Most of these accounts are from explorers and slave traders, rather than missionaries, which tells you their motive for being in Africa. It is a fascinating compilation.
"Time on the Cross" may be dry for some, but continues to help me understand the history of slavery but from a most unique perspective: mathematicians, rather than historians!
"America B.C" I revisited recently in attempts to understand Native American heritage and what may have influenced it over a long period of time. "Good Stuff" was fun to read from Cary Grant's daughter. "Writing as a Way of Healing" by Louis DeSalvo indicates how trauma can be reduced through processing the brain through writing. "Summers at Shea" is a nice summer read but likely memories that are quite regional.
I will post further recommendations soon, especially for those of you who love 'summer reading.' The focus, even in history, is language and human nature.
I am curious, however, to receive feedback on "The Pilgrim's Progress", specifically if you feel as if you just read your own biography as so many others have said.
Oh, and before I forget, any trial transcripts of interesting cases is useful for many reasons, chiefly, watching someone move from simply answering a question, to the point of the free editing process, and dividing the two. Transcripts from famous trials, along with 911 calls, are great for analysis.
Come to think of it, I should put together a book on 911 calls only. Readers rarely disagree with the "Expected" portion of the analysis of 911 calls, since it is so an urgent matter. Once, in a seminar, a person took offense at my use of the phrase, "excited utterance" and tried to bring a tangent to the topic of analyzing 911 calls. When I agreed to change the phrase to "excited call" or "excitement in her words" (of the 911 call), she still argued on and on, until the audience grew impatient and finally angry.
Yes, she had graduated from law school, but avoided taking the bar exam due to anxiety.
Not that we think anyone leaks out anything in their own words, right?