Tuesday, January 10, 2017

Kelly Carter Waitress Left Racist Note By White Couple

                                   Deception Detection 

Businesses must be trained to not only spot deception in the application process, but how to screen out those who intend fraudulent exploitation before they are even interviewed.

Properly detecting deception saves police time and appropriates justice. 

In business specific training is used in screening out the deceptive, and those who's motive is exploitative.   

The key  is this:  With training, we can get to the truth in any and all settings and means of communication.  

Here is yet another in a long line of claims about race.  In today's news, the city of Los Angoles is seeking to borrow money just to pay out claims.  They fund $60,000,000 per year solely for claims against them, year by year, but even this is insufficient.  

The political climate that created the "victim status mentality" has brought division, deception, violence and a tremendous toll upon society.  

Deception always has its cost. 

In Employment Analysis, an advanced application of Statement Analysis, we assist and/or teach companies how to screen out, specifically, those who intend on filing a fraudulent claim, of some sort, before hiring them.  

Companies not only save significant funds (legal fees/payouts/insurance) but end up hiring honest applicants, which translates to trust, morale and increase in productivity.  

This is done in a legally sound, open ended and non intrusive manner.  

Here, a waitress has claimed to have been a victim of racism in not receiving a tip.  This has led to a "go fund me" response to raise money.  

A tip on a $30 check comes to about $6.00


There is only a small sample to analyze below in the article.  Statement Analysis is in bold type. 



A waitress who served a white couple at a Virginia restaurant was left a racist message instead of a tip.

The waitress, Kelly Carter, served the two white people at Anita's in Ashburn, Virginia - a local New Mexico style restaurant - on Saturday morning.

It seemed the two diners enjoyed their experience so much they were moved to write, 'great service' on the bottom of their $30.52 credit card receipt.

However, the note then continued: 'Don't tip black people'. 



Here is her statement as reported:  

'It was just total shock, that's all that I can say.   I looked at the receipt three times because I was so shocked, never ever being a server have I seen that.' 



A photo of the receipt was shared by the Loudoun County NAACP chapter on Sunday. 

'Hatred will not be tolerated and we will not keep quiet. This has been confirmed and did happen per Mgr @ Anita's in Ashburn,' the tweet read.

I.  Let's listen to the waitress herself.  Then, we will look at the statement by the NAACP. 

'It was just total shock, that's all that I can say.   I looked at the receipt three times because I was so shocked, never ever being a server have I seen that.' 


a.  Note that she began with "It was", which is not to begin with the stronger and more reliable, "I", which statistically speaks to the psychological inclusion.  Therefore, we must consider not only why she chose passive voice, but does the context suggest an element of "up close and personal" in language. 

b.  Next, note "just" is a dependent word.  This means she is comparing something with something else.  Here, the "shock" is made sensitive, and is compared with another emotion.

c.  Please consider that "total shock" makes "shock" sensitive. 

d.  Now consider the inclusion of emotion is made without the pronoun "I" beginning her statement. 

e.  "that's all I can say" indicates that she is limited in what she can say.  What might limit her here?  There appears no law suit, nor any criminal behavior or charges.  We believe what she says:  she "can't" say more.  Why not?

This is an "upfront" personal insult, yet she not only begins in passive voice (used to conceal identity and/or responsibility) but tells us she is limited in what she can say.  

I looked at the receipt three times because I was so shocked, never ever being a server have I seen that.' 

f.  Now she begins with "I looked" which is very likely to be reliable.  It is, statistically, very likely that she looked at the receipt. 

g.  Next, she tells us how many times she looked at the receipt.  This is "unnecessary" information meaning that this particular amount of times is very important to her, and to us. 

h.  We must consider that what was written was a statement of six words.  "great service don't tip Black people" warrants "reading", not "looking."

i.  Note that "Black" is  capitalized, breaking the pattern of norm.  This may suggest a 'respect' of Black people by the writer. 

j.  "three times."  

It would take but one time to look at such a short statement but she feels it very important to tell us that she needed to look at it repeatedly, giving the number as "three."

Mark McClish's research, of which I and many others affirm, showed that when a person is going to fabricate and are in need of choosing a number between 1 and 9, the most common number is "3" for deception.  

This suggests that she did not feel it "enough" to say "I looked at it again" or "I had to look at it twice."  

In choosing a number (not to "read" the statement but to "look" at it,) 2 does not appear to be 'enough' (persuasion) but "four" may sound excessive.  This is why people often choose "3" in a fabrication. 

How often have we seen fraudulent cases of "3 men attacking" or, of late, "3 white males" yelling "make America great again", as to capitalize on main stream media propaganda.  


looked at the receipt three times because I was so shocked, never ever being a server have I seen that.' 

k.  Here we reach a critical point in the analysis with the word "because."

This means the subject feels the need to explain why she "looked" at the statement written on the receipt "three times" because she anticipates being asked, "Why would you have to look at it three times?" and wishes to preempt the question. 

This is, in analysis, a most sensitive point for her.  It is as to anticipate not only the question, but as a challenge. 

"Looking" at something three times is very unusual.  We must consider this very sensitive and personally important. 

She was "just" in "total shock" and now repeats this emotion of "shock" with it as the reason, to defend herself, as to why she had to "look" at it three times.  

This becomes a very powerful emotion that does not want to be challenged and may be why she "can't" say anything else.  

l.  "never ever" is unnecessary emphasis.  Although "never' is deemed unreliable, it does not mean necessary deception, because the time period of the past, as a waitress, is not specified.  It is when "ever" is added for emphasis that we see what "unreliable" can deteriorate into.  This, too, is a need to persuade of her "shock" and "total shock" which is:

"just total shock", comparing "total shock" with something else in her mind.  

What might she be considering that she used the dependent and comparative "just" here?

Example:  

I want you to buy my car.  It is $10,000. I know that this is more than you intend to purchase a car from.  

I tell you it is "$12,000" knowing this is too much for you to pay and during negotiations, I finally announce the cost:

"it is just $10,000."  

The word "just" is used to compare $10,000 with the greater $12,000.

When she was "just" in "total shock" and then "shock" so that she not only had to "look" at it "three times", but even felt the need to explain "why" without being asked, she is giving us a great deal of insight. 

looked at the receipt three times because I was so shocked, never ever being a server have I seen that.' 

m.  Consider something that is so shocking that it warrants looking at it 3 times and warrants an explanation, that is must be very personally impactful upon the subject. 

yet, she distances herself from it by saying "...never ever being a server have I seen that."

She began the statement with the distancing language of passivity and ended it with the distancing language of "that" rather than the close impactful "this", in language.  

What does the NAACP head think? 






Tom Tellez, the restaurant's manager said: 'It's appalling, disheartening, outrageous - all of the above.' 

The president of the local NAACP chapter, Phillip Thompson (pictured), blasted the racist message, saying it was further proof we need to: 'treat people better'
II.  The president of the local NAACP chapter, Phillip Thompson , said  it was further proof we need to: 'treat people better'

This is the quote from media:  

'Thought it's kind of in line with the political landscape.' 

If accurately quoted:  

a.  Note he dropped the pronoun "I" in his sentence about the political landscape.  Consider this dropped pronoun in an important sentence as he addresses a much greater issue.  This makes the disappearance of the pronoun "I" to stand out more so for the analysis.  This is to make "no commitment" to the sentence. 

b.  Now take notice that in a sentence in which he does not commit (by removing himself from the sentence) he weakly affirms the political connection with "kind of..." to further weaken his statement.  This is similar to "I think I left my keys" rather than "I left my keys in the car" type of weakened commitment. It is only "kind of", in his language; not a direct, strong link.  This weakness continues still:  

c.  Note "political landscape" introduces the topic of "politics" but only the "landscape", rather than directly accuse, as others have, President elect Donald Trump.  

One should wonder if the subject has his own doubts about the veracity of the claim.  

Tellez also told the network Carter is a great waitress, and that before she was left the note, she told the couple she would be happy to serve them again.  

This is not a quote, but it does seek to present the victim in a position of "moral high ground" with the presence of "need to persuade" rather than say, 

"We do not serve racists!" as a response. 


fundraising page has been established for the server.

Analysis Conclusion:

Deception Indicated. 

The "server" is committing fraud.  She has an acute need to persuade that she was "shocked."  

Such a deep need, as seen in her language, tells us that no such shock existed, but it was premeditated.  

People always give themselves away.   

The NAACP spokesman refuses to commit himself to believing it as well.  

She is closing in on $3,000 in the fund raising, on the $6 tip.  



44 comments:

rob said...

A common tip on a $30.52 bill (15%) would be $4.58. I'm betting the couple laid a $5 bill down with the check.
I've been told by servers that they prefer cash tips because they don't have to claim it all for taxes and they get to keep it that day and not wait for it to come in their check.
Maybe that is a bad idea after all. I'd like to hear from the couple. I thinking this is just another lie.
All because Donald Trump was elected president. For crying out loud.

Anonymous said...

I agree with Rob. That's why I always write "CASH" on the tip line when I tip with cash. It helps to avoid issues like these.

-KC

Marliese said...

I didn't believe it. It seems every time a story like this comes out it's a fake. I've also been told that in some establishments the wait staff has to share tips with the rest of the help. They may have given her an extra large tip she just didn't want to share. I think this gofund me thing has gotten to be ridiculous. Apparently, there is "one born every minute".

Anonymous said...

Anyone seen story in paper today that Indian family is claiming Dominos wrote racist joke against African Americans on their pizza box? Dominos is accusing them of writing it themselves. They want video surveillance checked and someone to be fired. I dont believe their story.

Carnival Barker said...


Not really statement analysis, but more an observation: The total looks to me like a man's handwriting, and the message looks like a woman's. I guess the male patron paid the bill, crossed out the tip line, signed it, and then handed it to his female companion to write the message?

Also, if you're going to stiff the waitress and then advertise your racism as the reason, wouldn't it make more sense to just pay your bill in cash and remain anonymous instead of leaving a paper trail with your name on it?

Paul said...

We look at numbers but read words. Did she look at the receipt and see no tip? And then get mad? Also there is a dropped pronoun on the note on the receipt making the note unreliable too.She could've written the note, " (I do) great service (but they) don't tip Black(Capitalized as you noted) people". For a racist to complement a black with "great service" but then insult the black person doesn't seem to fit as well. Why wouldn't they say, "terrible service, what we'd expect from a black(Lowercased) person."? Also she says, "never, ever as a server have(Present tense) I seen that." She didn't say, "never, ever as a server had (Past tense) I seen that." By using the present tense she is saying that she still hasn't seen such a note on a receipt. Is this an example of an embedded confession or an example of urban speak?

Lisa said...

http://www.nbcwashington.com/news/local/Shocking-Message-On-Waitress_-Receipt_Washington-DC-410044465.html?_osource=SocialFlowFB_DCBrand

A clip with the interviews.

Kelly Carter:
"It was just a total shock. That's all I can say."
"I looked at the receipt three times, is what I did. Cuz I was shocked, because I've never, never been a server, seen that."

Philip Thompson:
"My immediate response was, ya know, I've seen this before on Facebook, where you see people that, that leave these type of messages. I said, let's put this out on social media and let social media deal with it, ya know,
I think the pressure from that will deal with the situation better than what we can do in the NAACP."


The political landscape comment came from the restaurant owner. He's says it in the clip.

Thanks for the great examples!



Anonymous said...

Philip Thompson:
"My immediate response was, ya know, I've seen this before on Facebook, where you see people that, that leave these type of messages. I said, let's put this out on social media and let social media deal with it, ya know,
I think the pressure from that will deal with the situation better than what we can do in the NAACP."

That is all distancing language.

I get the impression this guy has already started to tire of messages like this being forwarded his way, and is only too willing to foist them on to social media / Facebook users (of whom the majority - let me be obnoxious here - are vacuous, shallow morons) so that he can concentrate on the genuine cases.

The saddest thing about all this is that people on the genuine receiving end of fascism continue to suffer in silence.

Anonymous said...

Just a thought; I would think the patrons who allegedly wrote that, would somehow hear about this story, thanks to social media and MSM, and attempt to clear their name(s). I'm just thinking if I were a patron and didn't write that message, but heard about the incident, I would look at my receipts/bank statements to try to determine if if was my check, so I could offer a 'reliable denial'.

Interesting note also, the waitress didn't give a description of the patrons. Was she worried that they might want to call her on her behavior?

Anonymous said...

One thing noone has mentioned is that you can clearly see (especially if you enlarge the image) that the receipt has been wadded up into a ball as if it was discarded...it also has grease or dirt stains on the bottom. Additionally, having waitressed before in several restaurants, theses receipts are given to the customer in duplicate when it is time for the customer to pay...one says "restaurant copy"...the other may say "customer copy" or it may say nothing. You can clearly see this receipt does not say "restaurant copy". Additionally the restaurant copy is treated as cash and put into the cash register drawer as it is payment for the food. It is not wadded up and thrown away. However, I know that when I have been a customer in restaurants and paid with a credit card, I usually do just wad up MY personal copy of the receipt and throw it away while giving the restaurant their copy.

It is a safe bet that this is a customer copy of the receipt which does not even indicate that the customer did not tip. The customer may have written in a tip on the restaurant copy, not written in anything on his personal copy and chucked it in the trash or even left it on the table. In my opinion, someone else who works at the restaurant, either the waitress herself or someone in cahoots with her (maybe one of the cooks bc it looks like it was handled by a cooks hands--on the rare occassions a cook has handled any kind of receipt that is what it will look like)--I think a cook or the waitress herself fished it out of the trash after the customer left his personal copy on the table, the waitress or busboy cleared the table and chucked it in the trash--which again, does not indicate whether he tipped or not bc that would only be written on the restaurant copy). After it was fished out of the trash either the waitress or the waitress in cahoots with a cook wrote it. Why? Who knows? To get attention? To mess with the manager or restaurant owner who the waitress would complain to. Is the manager or restaurant owner black? Oftentimes in restaurant hierarchy, the manager, and sometimes, maybe particularly, the restaurant owner, is disliked by both the cooks and the waitstaff.

Anonymous said...

she told the couple she would be happy to serve them again.

I've never heard a server anywhere say that, in those words,to a customer. Most commonly heard is "Thank you, Come back again". Even after over tipping I've not heard that expression. I'm wondering if the food was tampered with.

Jenny said...

The first thing I noticed is that the handwriting of the numbers don't match the handwriting of the letters. This is fake!

Anonymous said...

Where did you hear she said she would be happy to serve them again?

Anonymous said...

"never ever as a server have I heard this"

I feel like she is contrasting this with something in her mind,

'She didn't hear it as a server, but she did hear it while coming up with the plan with one of the cooks in the kitchen.'

This is the feeling I get linguistically.

Anonymous said...

It should make more sence if ANYONE would like to go deep and find out if its true or not!!!! HOW COME why on the bottom of the check WHY RESTAURANT COPY OR EITHER COSTUMER COPY in every check that u sight is a RESTAURANT COPY in this looks like JUST A reprinted check I WONDER WHY ... CAN ANYONE GIVE ME AN ANSWER ...

Anonymous said...

Did you read the account in the DailyCaller by Amber Randall? It says the waitress was a victim of a racial 'attack'.

Anonymous said...

Mosts reports state her boss said she'd wait on those customers again. One report said she told the woman she would.

Anonymous said...

I believe one of the cooks helped her, probably a black cook who admires the Black Panthers, hence the capital "B"...also the way it was written as a command "don't tip black people".

Also, no way is that a woman's handwriting....

Anonymous said...

Actually, it does look like a woman's handwriting, I take that back.

Anonymous said...

Now ya'll be wondrin? Like I is? When they gonna ROLL the TAPE? No cameras in that there restrawnt? They say that they nose the custarmers and by now thems custarmers should nose this racits attak in the news all around. Somefinn just seem not right here.

Anonymous said...

I will HOPE you guys will find out EVERYTHING there is to know about THIS RECEIPT!!!! Maybe if you CONSIDER the cook could have put the recepit out and left it there and ALONG come someone with a PEN who didn't mean to but you need to know about find out!!!!!

Misha said...

Off topic - The following is a quote from self-confessed, non practising (hmph) paedophile taken from the linked article below. This man is claiming that he is a non-practising paedophile (albeit one who is not above masturbating while looking at images of children). His wife has no problems with his paedophilia as she thinks he doesn't act on it. (Gibson has set up a non-profit organisation - the Association for Sexual Abuse Prevention - to help people like him who choose not to offend.)
However this is a direct quote by him from the linked article :

"I knew I was attracted to little girls, I was always a little close, maybe I hugged them too tight, or did some things I shouldn't have done, but I never penetrated a child, never – what I would call – had sex with a child."

http://www.dailymail.co.uk/femail/article-4108998/There-difference-attraction-action-Wife-standing-husband-admitted-paedophile-insists-NOT-child-molester.html

Anonymous said...

8:26, He's obviously lying from the quote you provided. His "prevention" organization is bull and Im sure it's is a great way for him to network with other pedophiles. His wife is an idiot. Pedophiles are extraordinarily manipulative and they love to trick people, especially children. His whole prevention organization is a perfect front for him to get others to believe "oh he would never molest a child"...people can be amazingly stupid. I know when I was lured into the woods by a pedo as a child (and luckily escaped) noone I told believed me. I was 7 yrs old but apparently my mother thought that was something a 7 yr old would make up--that a man lured me into the woods and attempted to kiss me. Evil walks among us, and people dont want to believe it. The "non-practicing" pedophile's quote shows he has molested and raped children. This is the only reason I support the death penalty is for adults who commit grievous acts against children. In my opinion, put the guy behind bars and get the lethal injection ready or bring back firing squads--way less hassle for the state so they dont have to find effective lethal injection drugs.

Anonymous said...

Does this give you pause?

Another customer snapped a photo of the note written on the receipt and shared it on social media, where the story has gone viral.

https://www.rawstory.com/2017/01/customers-rally-around-beloved-waitress-stiffed-by-white-couple-who-dont-tip-black-people/

Carter did not ask for all this attention. It was two of her regular customers – who witnessed her reaction to the message and who were outraged by the incident - who posted the photo on Facebook. By Sunday night, the Facebook post had been shared nearly 900 times.
http://wjla.com/news/local/waitress-undeterred-by-racist-note-left-on-bill-at-ashburn-restaurant

Anonymous said...

Unfortunately that is the only "cure" for pedophiles is when the state puts them down like a rabid animal. Otherwise, they will just keep offending.

Anonymous said...

Anon I think her and a cook did it probably initially for attention.

Peter Hyatt said...

Anonymous said...
Does this give you pause?

Another customer snapped a photo of the note written on the receipt and shared it on social media, where the story has gone viral.

https://www.rawstory.com/2017/01/customers-rally-around-beloved-waitress-stiffed-by-white-couple-who-dont-tip-black-people/

Carter did not ask for all this attention. It was two of her regular customers – who witnessed her reaction to the message and who were outraged by the incident - who posted the photo on Facebook. By Sunday night, the Facebook post had been shared nearly 900 times.
http://wjla.com/news/local/waitress-undeterred-by-racist-note-left-on-bill-at-ashburn-restaurant



No, anonymous.

Outside information does not change the analysis.

Is there a portion of the analysis you think should be changed or impacted? Is there a part of it you disagree with?

The subject is not truthful.

Peter

Anonymous said...

Maybe they didnt leave a tip and she got mad.

Hippie Gypsy said...

Maybe the regular customers were in on it.
Great service (this not leaving a tip thing has nothing to do with her work habits, financial situation, annual review or professionalism) don't tip Black people (and somehow this is the first time we've been out to eat and had a Black waitress, and with the whole popularity money like me contest, this'll fit right in.
15 min of fame, a few grand, and a bunch of sympathy, And another fight in the race war!

rob said...

Anonymous at 7:29 nailed it! This receipt is wadded and dirty. Even if this had happened, the waitress would have submitted the receipt to the cash drawer cause the restaurant still wants their $30.52 and she doesn't want to come up short and have to pay that.
I would think that most people who are this racist would just NOT tip and not feel the need to put it in writing.
I'm with the rest of you and calling BS on the waitress and the whole story.

Saint Theresa said...
This comment has been removed by the author.
Anonymous said...

I now beleaves that no custarmer wood do it. So angry waiter can assawlt them in parking lot? Custarmers slipped out an was gone b4 anyone noticed what they rote? Come now! They'd had words an shamed custarmers first. Seems likly.

Anonymous said...


Betcha this kind of thing dies a natural death
with the new administration.

Anonymous said...

I doan know, leftys aint right for a reason!!! Lol

Anonymous said...

Hope so.

sha said...

She could have (at least) used the same color pen.

kimisan03 said...

I knew as soon as I read the "three times" that this was fraudulent. Also, Black with a capital "B" is a respectful capitalization. I have several friends that prefer to identify as Black as opposed to African American due to all the lineage left out by the word "African"--I and other white friends respect our Black friends by capitalizing the "B." If the hateful note were true, the "B" would not have been capitalized.

Anonymous said...

Has it occurred to you that the writer may have no self interest and no self revealing and its nothing more than a malicious exaggerated fiction based on whats already common knowledge about PEOTUS?

James said...

Peter I agree with most of your analysis, but one thing always strikes me as wrong :

Your quickness to associate doors with child sex abuse. I understand your reason to link the two. But doors are so practical. Under normal conditions, doors are not noticed, but in many crisis situation doors becomes critically important, hence psychology massive in the minds of those in crisis.

e.g.
Me, I experienced a break in burglary at night, I interrupted the burglar - saw him in the hallway. He left out the living room window. We had to 'clean' out the house. The burglar had closed the living room door behind him on his way out, afterwards I realised why, because opening that door was nervy as heck. I couldn't do it alone! I had to wake up one of my flatmates. This held us back a minute by which time the burglar had long gone.

You don't seem to address this scope of doors to be psychologically massive, both in positive and negative ways, in many crisis situations, its always an immediate jump to child sex abuse.

Also I don't see any other expected trauma terms along side 'door' for child sex abuse. I can only draw on and compare my experiences of being in a household when I have some quarrel with family or flatmates : when i was a kid and I'd done something wrong, or as an adult after we'd an argument or disagreement.

If I was in a room not doing much, I would find my mind was keeping track of the person I was in conflict with as they moved round the house. Footsteps, bumps, coughs, TV on and off, phone, up and down stairs, and doors.
e.g.
Mum would tell us to go to bed, and leave us to it, but me and my brother often used it as a time to misbehave. Often we'd fight, and my brother would get hurt, and go crying to mum ( i was the elder ). I would then be a good boy and prepare and put myself to bed properly then pretend to fall asleep. Of course I was trying to listen to the results of judgement downstairs and my fate.

Speed and force, were critical. I could tell I was in trouble if my mum walked up the steps quickly, or if the living room door opened quickly.

If the key assumption of statement analysis is correct : then all of this trauma language of mental tracking of the 'conflict person' should be present into free statements, not just doors.

Right?

Peter Hyatt said...

James,

it is within the unnecessary use of "doors" that we explore for possible sexual abuse.

Explore

Possible

Your scenario has the door in a relevant usage.

I don't see quickness to associate doors with sexual abuse. Instead, I expend energy urging others to slow down.

Remember, this is a blog; it is only an introduction but not training.


Peter

James said...

It strikes me that anyone with a very stressful life is going to use doors as physical and mental barriers to the sources of stress and also to use them figuratively in their mind to mentally block out the stress. So I would expect them to use 'door' in written statements more often, and unnecessarily.

My analysis would be :
Subject could have stress such that shields ( mental or physical ) protecting from stress are important \ critical.

not
explore for possible child sex abuse

I think there should be blunt terms used often enough in statement that better correlate with child sex abuse than the unnecessary use of 'door' - to the point that any correlation between 'door' and c.s.a. is redundant, and known as a proxy : i.e.

doors -> barriers to stress -> could be c.s.a causing the stress
not
doors -> possible c.s.a

In other words if someone is / has experienced c.s.a then I would be surprised if one of most used indicators in written statement is unnecessary 'doors'. I would expect the difference in language to be more distinct, hence presence of better indicators.

I know this isn't training, but I like analysis, so I'm quite involved already.

Thanks for reply

Peter Hyatt said...


"It strikes me that anyone with a very stressful life is going to use doors as physical and mental barriers to the sources of stress and also to use them figuratively in their mind to mentally block out the stress. So I would expect them to use 'door' in written statements more often, and unnecessarily."


The data does not support your assertion.

Peter

James said...

:(

well if that's what the data says, then I need to study more.

Thanks

NCBeth said...

http://dailycaller.com/2017/02/25/lawyer-racist-note-given-to-black-waitress-in-virginia-is-a-fake/