Saturday, February 17, 2018
The Increase of Insight: 911 Call Revisited
Principle: Social Introductions indicate the subject's perceived disposition of the relationship at the time of the statement.
"I was told by my manager, Priscille, to have the report fully typed up; no shortcuts."
This is a statement made to me many years ago. Priscille was a perfectionist who treated a $10 theft no differently than a $10,000 theft. She pressed upon her investigators principle above any pragmatic circumstance. This was consistent with the principles of Statement Analysis. In spite of many differences, the well educated high powered criminal has the same human nature as the low level pick-pocket and the same indicators of deception and guilt.
Note how I introduced her: "my manager, Priscille."
Priscille was both feared and loved. She was feared that in the sense, an investigator who lowered a standard, no matter how personally close, could expect a cold rebuke. She was loved in that she was respected for her honesty. If she was wrong, the same response could be expected from her. Justice was what mattered.
1. Possessive pronoun: "my"
2. Her title, "manager"
3. Her name, "Priscille"
All three indicate that from the subject's perspective, in this case me, personally, the relationship is very positive.
We use this principle in many ways, noting contextual exceptions, but overall, it is a powerful indication of relationship. Some of those advanced in analysis will grasp the reason why passivity entered the statement with "I was told..." I gave away the answer in the longer description that followed.
Incomplete Social Introduction
I did not say, "I was told by the manager to have the report fully typed up; no short cuts."
Here, passivity and the Incomplete Social Introduction tell a very different story. The perception of the relationship indicates a very poor relationship. The "manager" has no name and has no connection to me, the subject. This is a "bad relationship" at this point in the statement. Even if you think you know otherwise, or that someone with the case file says, "no, they are very close", if you want 100% accuracy in analysis, submit to the principle, and let the statement unfold.
That which did not make sense at this point of the statement, will come together, perfectly like a puzzle with all pieces, once the full analysis is completed.
Human nature is complex.
This teaching is applicable in many ways, but one, in particular, stands out:
In domestic assaults and homicides, the social introduction used can solve the case. It requires strict submission to the statement, believing the statement over all else. This is where the accuracy unfolds itself as we avoid interpretation or even the attempt to synthesize information from outside the statement with that from within.
"Out of the abundance of the heart, the mouth speaks."
Another principle we often discuss is the yield of information with repeated analysis of the same statement.
The principle states that once an intellectual and emotional connection with a statement has been broken, the same statement may yield, upon repeated analysis, up to 40% more content.
The decoupling of intellect/emotion from a statement is key.
Steve Johnson, Detective (retired) has analyzed a particular 911 call many times. It is a most unusual call and his analysis has always been accurate.
Yet, in an advanced training with both talented and experienced investigators/analysts, Steve made a point of which I am not certain he, himself, caught.
Team Analysis is in play with the "40% Principle" even without the intellectual-emotional disconnect.
Simply because other analysts follow other scents on the trail to truth.
When we work through a statement, it unfolds word by word, and what is discovered by one, may have an elevated reaction (increased hormone or emotion), including "aha!" moments.
With the "aha!" moment, it is very difficult to move away from it because it left an imprint upon the brain.
Yet, the person seated next to you noted the point, agreed with it, but did not have the same intellectual-emotional reaction. This analyst is "on" for another point.
Hence, Team Analysis is a marvelous short-cut to deeper content analysis which leads to the natural revelation of the subject in the psycho-linguistic profile. Steve is a proponent of repeated analysis and inspires investigators to revisit statements routinely.
"Iron Sharpens Iron"
In our training, new enrollees are often impressed with how others are willing to generously share both knowledge and encouragement.
Analysis without such formal challenging from professionals can readily go astray, as one of us is susceptible to emotional persuasion at any time. Working with others is not only challenging, but is a factor for accuracy. That "no man is an island" is proven throughout history as stand-alones have none to correct error. The safety found in a multitude of counselors is abandoned upon the singular, howbeit romantic, individualist. The ability to appeal to the larger, with any given point in analysis, is to expedite learning and accuracy.
The 911 Call
The insightful point from Det. Johnson.
For training in Statement Analysis, please visit Hyatt Analysis Services. This training is done in your home, at your pace and includes 12 months of e support. As an investigator, you will not submit a report with error, when you take advantage of our support. The expectation is 100% accuracy in detecting deception.
If your department would like to host a 2 Day Seminar of Statement Analysis and Handwriting Analysis by Hyatt and Johnson, please email email@example.com
References and Evaluations upon request.
We hold a distinct seminar for those who work in Sex Crimes Units, as the language of victims is often with unique distinctive points that warrant deeper analysis.
Social Services: Child Protective and Adult Protective Statement Analysis seminars are both one and two day.